9802 Bunsen Way, Louisville, KY 40299, United States
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Image 1 of Best Western Louisville East Inn & Suites
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Best Western Louisville East Inn & Suites Overview

First Impressions

Walking into Best Western Louisville East Inn & Suites, you immediately get that “this place has its act together” feeling. It’s not trying to be something it’s not — just a solid three-star hotel that clearly knows what travelers actually need. The lobby feels fresh and well-maintained, and honestly, the staff seems genuinely happy to see you, which isn’t always a given at chain hotels.

Smart Location Choice

Here’s what I love about the Bunsen Way location — you’re technically in Louisville but positioned perfectly for exploring without dealing with downtown traffic headaches. It’s one of those spots where couples especially seem to click with the area, and I can see why. You’ve got easy highway access when you need it, but you’re also close enough to local restaurant and shopping that you don’t feel stuck in hotel-land. The parking situation is refreshingly simple too — it’s free and there’s actually space, which anyone who’s circled downtown blocks looking for a spot will appreciate.

The Room Experience

The room I stayed in was exactly what you’d hope for from a well-run Best Western. Clean, comfortable, and thoughtfully laid out with enough space to actually unpack your suitcase without playing furniture Tetris. The beds are genuinely comfortable — not just “hotel comfortable” — and the air conditioning works quietly, which matters more than you think when you’re trying to sleep. What really impressed me was the attention to small details, like having enough outlets near the bed and blackout curtains that actually block light.

Morning Fuel

The breakfast setup here is honestly better than it needs to be. They’ve got this American buffet spread that goes beyond the usual sad continental offerings — I mean, there are actual hot options that taste like someone cares about them. The coffee is strong enough to wake you up, and they keep everything well-stocked even during busy morning rushes. It’s the kind of breakfast that makes you feel like you’re starting the day right, not just grabbing fuel to survive until lunch. The dining area is comfortable and welcoming, making mornings feel less rushed.

Why Guests Love It

You know what makes this place work? It’s reliable in all the ways that matter when you’re traveling. The recent guest ratings speak for themselves — people consistently mention feeling comfortable and well-cared-for here. Whether you’re passing through Kentucky or using this as a base to explore Louisville, you’ll find yourself in a hotel that delivers exactly what it promises without any unpleasant surprises. It’s the kind of place where you can focus on your trip instead of worrying about your accommodations, and that’s worth a lot more than fancy amenities you’ll never use. The combination of thoughtful service and solid amenities keeps guests coming back.

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Facilities

View:

  • View

Bedroom:

  • Linen
  • Alarm clock

General:

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Coffee machine
  • Microwave
  • Refrigerator

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace

Wellness:

  • Fitness centre

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Wine/champagne
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages spoken:

  • English

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services:

  • ATM/cash machine on site
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Image 5 of Best Western Louisville East Inn & Suites
Image 6 of Best Western Louisville East Inn & Suites

House Rules at Best Western Louisville East Inn & Suites

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

7.9

Location:

8.3

Free WiFi:

7.3

Facilities:

7.7

Cleanliness:

7.9

Value for money:

7.9