4125 Preston Highway, Louisville, KY 40213, United States
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Image 1 of SureStay Plus by Best Western Louisville Airport Expo
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SureStay Plus by Best Western Louisville Airport Expo Overview

First Impressions

The SureStay Plus by Best Western Louisville Airport Expo sits right on Preston Highway, and honestly, it’s one of those places that surprises you in the best way. I mean, you’re not expecting much from an airport hotel, but this three-star property actually delivers something solid. The building looks modern enough, and there’s this sense that someone here actually cares about the guest experience — which, let me tell you, isn’t always a given with airport hotels. The location near the Kentucky Exposition Center makes it ideal for business travelers and event attendees.

Location That Actually Works

Here’s the thing about Louisville — the airport area isn’t exactly downtown, but this hotel’s positioning is pretty smart. You’re close enough to catch your flight without stress, but you’re also near major attractions and business centers. The parking situation is refreshingly simple — it’s free and private, which saves you from those ridiculous airport parking fees. Preston Highway gives you easy access to the interstate, so getting around the city is actually manageable. The hotel’s proximity to dining and shopping options adds genuine convenience to your stay.

The Room Experience

My room was clean and well-maintained, with that fresh renovation feel that makes you think they’re actually investing in the property. The beds are comfortable — not amazing, but definitely good enough for a solid night’s sleep before a flight. What I appreciated was the attention to small details: decent lighting for reading, enough outlets for your devices, and a bathroom that doesn’t feel cramped. The air conditioning works well, which matters more than you’d think during Kentucky summers. Each room is thoughtfully designed for both comfort and functionality.

Breakfast Worth Getting Up For

You know what surprised me most? The breakfast spread is genuinely good. They offer continental, American, and buffet options, and it’s not just the usual sad hotel fare. I’m talking actual variety — hot items that taste fresh, decent coffee, and enough choices that you won’t get bored if you’re staying multiple nights. The breakfast area gets busy around 7 AM with business travelers, but the staff keeps everything well-stocked and the space clean. This complimentary offering sets the hotel apart from competitors in the airport category.

Why Guests Love It

The 8.1 rating makes sense once you spend time here — it’s that rare airport hotel that doesn’t feel like you’re just killing time. Couples seem to particularly appreciate the location, probably because it strikes that balance between practical and pleasant. The staff is helpful without being overly chatty, and there’s something to be said for a place that simply does what it promises well. It’s not trying to be fancy, but it delivers reliability and comfort, which is exactly what you want when you’re dealing with travel logistics. Whether you’re visiting for business or leisure, this property consistently exceeds expectations.

To book a hotel in Louisville during bourbon releases, visitors plan ahead to mix distillery bottlings with NuLu gallery hops.

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Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Carbon monoxide detector
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Bath

Outdoors:

  • Picnic area
  • Outdoor furniture
  • BBQ facilities

Wellness:

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Kid-friendly buffet
  • Snack bar

Accessibility:

  • Visual aids: Tactile signs
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish
  • Gujarati
  • Hindi
  • Indonesian
  • Russian

Cleaning services:

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Seasonal
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Pool cover
  • Sun umbrellas
  • Fence around pool
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House Rules at SureStay Plus by Best Western Louisville Airport Expo

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.7

Comfort:

8.6

Location:

8.6

Free WiFi:

8.4

Facilities:

8.3

Cleanliness:

8.5

Value for money:

8.2